For Patients
Billing
All billing for EMS services provided by Duplin County EMS is contracted Colleton Billing.
If you have a question about your bill or other billing related issues you can contact Colleton Billing.
Colleton Billing (North Carolina Office)
108 East H Street
Erwin, NC 28335
Office: 910-694-3145
Fax: 910-694-3147
Like to make a payment? Visit Colleton’s payment portal:
How Do I Request Records?
You request records by completing the Patient Care Report Release Form (linked below). If you are requesting a record and you are not the patient, you must provide the applicable “Required Documentation” (see notes below), or complete the Notarization page attached to the Patient Care Report Release Form. We ask that a valid photo ID be included with all requests.
Required documentation for request based on requestor:
- Spouse – Healthcare Power of Attorney or Court-issued Letters of Administration & Death Certificate (if available) or This Form Notarized
- Parent of Minor Child –Birth Certificate or This Form Notarized
- Guardian – Court-issued Guardianship Papers or This Form Notarized
- Executor/Administrator/Attorney in Fact – Court-issued Letters of Administration & Death Certificate (if available) or This Form Notarized
- Patient’s Healthcare Power of Attorney – Copy of Healthcare Power of Attorney
Requests for records can be submitted through one of the following:
EMAIL to brandon.mcmahon@duplincountync.com
MAIL to or deliver in person to 209 Seminary Street, Kenansville NC 28349
How long will it take?
If the appropriate paperwork is provided, it may take up to but no more than 30 days to receive your requested documentation.